In March F.H. Black & Company offered our first Tips & Tricks webinar on CaseWare Working Papers. 40 participants gathered online for 90 minutes to discuss some often-overlooked or little-know features in Working Papers which can be used to improve the financial reporting process.
I am happy to report that it was a success! It was not completely hiccup-free however. Partway through the presentation we had an issue with our audio and some time later we had an issue with video.
In an attempt to see if we should continue offering these webinars, we sent out a survey to see what people thought. Here is a summary of the results:
- Our average score for overall satisfaction was 4 out of 5 (5 being best, 1 being worst).
- 78% of respondents felt they got more tips & tricks than they expected.
- 85% felt they received "good" or "excellent" value for their money.
- As you might expect given the technical problems we had, we scored lower on Audio quality (2.4 out of 5) and Video quality (3.6 out of 5).
Based on these very positive results, we have begun planning the next webinar dates and have been looking into ways to improve both audio and video quality.
Please stay tuned (subscribe to our RSS feed or join the CaseWare Users' Group on Linked-In) for an announcement in late June about our next webinar dates.



